Returns & Exchanges
At Theradome, we want you to be completely satisfied with your fashion investment, which is why we offer a 30-day window for returns on all unworn items in their original packaging. Please ensure all tags remain attached to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items in their original box and include the printed return authorization form inside the package.
- 3.Ship It Back
Affix the prepaid shipping label to the outside of your parcel and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.